Privacy policy

We are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://jskindia.shop.

1. Data Controller and Contact Information

  • Email: support@jskindia.shop

2. Information We Collect

We collect only the minimum information necessary to fulfill your orders and provide a seamless shopping experience:

  • Identity Data: Name and contact details.

  • Contact Data: Billing address, shipping address, email address, and phone numbers.

  • Transaction Data: Details about payments to and from you and products you have purchased.

  • Technical Data: IP address, browser type, and device information (collected automatically via cookies).

3. How We Use Your Information

We process your personal data for the following "specified purposes" as per DPDPA 2023:

  • Order Fulfillment: To process and deliver your orders for home utility and cleaning products.

  • Customer Support: To respond to your inquiries via email.

  • Updates: To send you transaction-related notifications (order confirmation and tracking).

  • Legal Compliance: To comply with tax (GST) and regulatory obligations.

4. Third-Party Data Sharing

We do not sell your personal data. We only share information with trusted third parties to enable our services:

  • Logistics Partners: We share your name, address, and phone number with Shiprocket and Ithink Logistics to facilitate delivery.

  • Payment Gateways: Financial transactions are processed via secure, PCI-DSS compliant payment providers. We do not store your credit/debit card details.

  • Advertising: We use Google Ads and Meta Ads to reach our audience, but we do not share your specific identity data for their independent use.

5. Data Security

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect data in transit.

  • Storage: Your data is stored on secure servers with restricted access.

  • Breach Notification: In the event of a data breach, we will notify the Data Protection Board and affected individuals within the timelines prescribed by law.

6. Your Rights (Data Principal Rights)

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

  • Right to Access: Request a summary of the personal data we hold.

  • Right to Correction/Erasure: Request that we update or delete your data (subject to legal retention requirements like GST records).

  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time by contacting us.

7. Cookies

Our website uses essential cookies to remember your cart items and analytical cookies to understand site performance. You can manage cookie preferences through your browser settings.